Job Description

• Responsible for a cargo handling activity of Inbound / Outbound Flight movement.
• Conduct continual review and risk assessment processes on all SOPs and working practices to identify any unsafe practice areas for quality improvement.
• Handle critical issues through liaison with station managers, airport authorities and internal departments to effectively solutions.
• Maintain effective communication with all external and internal stakeholders connected to the cargo warehouse representatives, to ensure effective operational delivery.
• Manage the investigation and follow-up of incidents, accidents, violation and irregularities, reporting findings to the Cargo Operations Manager and facilitating the implementation of required corrective measures.
• Act as representative and primary contact to local, domestic and international regulatory agencies in matters involving regulatory compliance.
• Target the reduction of cargo handling issues and their consequences.
• Shall be responsible for the proper and timely performance of duties assigned.
• May be requested to perform other duties as assigned based on Cargo Operations Manger’s needs or airline activities
• Perform the duties under responsibility to meet the company’s standard and KPI
• Ensure cargo services compliance with IATA Dangerous Goods Regulations including addendum

Job Qualification

• Bachelor degree or above
• At least 05 years working experience in the aviation industry and 3 years in the cargo operations position
• Excellent communications skills both written, verbal, and presentation
• Proven knowledge in Cargo Operations and/or Freighter
• Ability to make decisions in a fast-paced changing environment
• Relevant certifications in cargo operations and DG CAT6 is preferable
• Airline experience is necessary
• Prioritizing so that the most important matters are attended to quickly
• Possessing a goal-oriented mentality to always be in the lookout for ways to make the company more efficient
• Advanced planning, coordination, assessment, analytical and problem-solving skills