Job Description

Responsibilities

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Reply publication email from passenger within the service level agreement (SLA)
Solve cases using negotiation skill and guideline from supervisor
Consult and investigate passengers‘ issues with related department
Response for communicate with passengers
Submit the weekly report and monthly report as per assigned
Other assignments from the direct Manager

Requirements

Bachelor’s Degree in any related field (Fresh graduate are welcome)
Customer Oriented with good customer handling skills
Excellent communicators in English and Thai, especially written skill
550 of TOEIC score within 2 years from date of testing
Customer orientation and ability to adapt/respond to different types of characters
Excellence MS office skills
Standard computer literacy associated with this role
Ability to multi-task, prioritize, and manage time effectively
Possess personal trails: Friendly, mature, humble, honest, and meticulous

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