Be able to work in Suvarnabhumi Airport (BKK)

Responsibilities

• 📍ไม่ได้ทำงานรับสาย 📍
• Reply publication email from passenger within the service level agreement (SLA)
• Solve cases using negotiation skill and guideline from supervisor
• Consult and investigate passengers‘ issues with related department
• Response for communicate with passengers
• Submit the weekly report and monthly report as per assigned
• Other assignments from the direct Manager

Requirements

• Bachelor’s Degree in any related field (Fresh graduate are welcome)
• Customer Oriented with good customer handling skills
• Excellent communicators in English and Thai, especially written skill
• 550 of TOEIC score within 2 years from date of testing
• Customer orientation and ability to adapt/respond to different types of characters
• Excellence MS office skills
• Standard computer literacy associated with this role
• Ability to multi-task, prioritize, and manage time effectively
• Possess personal trails: Friendly, mature, humble, honest, and meticulous