VietJet Thailand is seeking an experienced and motivated Manager, Operations Training to support the development, implementation, and oversight of flight crew training and operational programs. This role is responsible for ensuring training excellence, regulatory compliance, instructor qualification management, and continuous improvement of training standards across the organization.

The successful candidate will play a key role in promoting a strong safety culture, maintaining training effectiveness, and supporting the professional development of flight crew instructors.

Key Responsibilities

Training Management

• Develop, implement, and continuously enhance flight crew training programs, syllabi, lesson plans, and training materials.
• Ensure all training activities comply with Civil Aviation Authority of Thailand (CAAT) regulations and company standards.
• Monitor and standardize training delivery to maintain the highest level of instructional quality.
• Analyze training effectiveness and instructor performance to improve knowledge transfer and operational competency.
• Manage qualification and recurrent training programs for instructors.

Compliance & Documentation

• Maintain comprehensive training records, documentation, and archives.
• Coordinate with regulatory authorities on training-related administrative matters as delegated by the Director of Training.
• Ensure all selected instructors meet company qualification requirements and regulatory certification standards.
• Support Quality Management System (QMS) and Safety Management System (SMS) implementation within the department.

Leadership & People Management

• Supervise and develop training personnel and instructors.
• Plan and manage continuous learning, competency development, and career progression for training staff.
• Make recommendations regarding appointments, promotions, performance management, and disciplinary actions within the department.
• Communicate company policies, strategies, and training initiatives effectively to team members.

Strategic & Operational Support

• Manage and monitor departmental budgets effectively.
• Compile and evaluate training data to support management reviews and decision-making.
• Promote a strong culture of safety, compliance, risk awareness, and professional excellence.
• Ensure business continuity by delegating responsibilities appropriately during periods of absence.
• Undertake additional assignments as directed by the Director of Training.

Qualifications

Required

• Bachelor's degree or higher.
• Minimum 5 years of experience in the aviation industry.
• Previous management or supervisory experience, preferably within aviation training.
• Sound knowledge of flight crew training principles and instructional methodologies.
• Strong understanding of applicable aviation regulations and airline operational procedures.
• Familiarity with Civil Aviation Authority of Thailand (CAAT) requirements and processes.

Preferred

• Experience in flight crew training planning and budget management.
• Experience with Learning Management Systems (LMS).
• Experience supporting Quality Management Systems (QMS) and Safety Management Systems (SMS).