Key Responsibilities:

1. HR Operations & Employee Services

• Serve as the first point of contact for employees regarding HR-related queries and policies.
• Support employee onboarding, probation management, and offboarding processes.
• Manage employee records, HRIS data accuracy, and document control.

2. Compensation & Benefits

• Administer and update pay structures in line with company policies and market benchmarks.
• Apply and analyze Compa-Ratio to ensure internal pay equity and competitiveness.
• Assist in annual salary reviews, merit increases, and bonus cycle preparations.

3. Workforce Planning & Analytics

• Support Workforce Planning activities, including headcount management, manpower budgeting, and Full-Time Equivalent (FTE) analysis.
• Provide HR data reports and insights using advanced Microsoft Excel (pivot tables, formulas, dashboards).
• Coordinate with Operations to align manpower supply with flight schedules and operational needs.

4. Employee Relations

• Assist in resolving employee relations issues in line with labor laws and company regulations.
• Promote a positive workplace culture and support employee engagement initiatives.

5. Airline Industry Support (No mandatory)

• Understand and interpret operational performance metrics such as Available Seat Kilometers (ASK) and Revenue Passenger Kilometers (RPK) for manpower and productivity analysis.
• Collaborate with Operations and Commercial teams to ensure HR strategies support business performance.

Minimum requirements:

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• HR certification.
• Minimum 3 years of HR experience, preferably in airline, aviation, or transportation industry.
• Experience with HRIS systems
• Proficiency in English across all four skills: listening, speaking, reading, and writing.
• Strong command of Microsoft Excel (including VLOOKUP, pivot tables, charts, and advanced formulas)
• Solid understanding of pay structure design and Compa-Ratio analysis.
• Experience in workforce planning and Full-Time Equivalent (FTE) analytics.
• Excellent communication, interpersonal, and problem-solving skills.
• Knowledge of aviation operational metrics such as ASK and RPK is an advantage.(No mandatory)