STATION MANAGER - KHON KAEN (KKC)

Responsibilities

Monitor and control Company KPI, OTP, OTT and TAT arget,including: Passenger handling in terminal and on ramp, bag handling in terminal and on ramp, and Cargo handling.
To ensure that all manuals are kept current and available for staff reference
Train agents, disciplines, evaluates, and documents employee performance.
Issues disciplinary action and makes a corrective action plan to assist employee in altering their behavior.
Review service agreements with the suppliers that provide services at station and cost control
Monitor and control staff scheduling, reporting, and absences
Maintains good working relations with customers and airport authorities
Ensure staff have teamwork and communicate well
Other assignments from the direct Manager

Requirements

Bachelor‘s degree related to the position.
At least 3 years working experience in the aviation industry
Proven knowledge in Ground Operations and or Customer Services
Background in airline operations
Relevant certifications in ground operations
Be able to work in Khon Kaen Airport

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